Mouse + Magpie accepts all major credit cards including Visa, Mastercard, American Express and Discover. We also accept PayPal for online orders shipped within the United States.
Only orders shipped to a Georgia address will be charged sales tax.
You will be charged for your order during checkout.
An order confirmation email will be sent within 24 hours to the email address provided during the checkout process.
We are pleased to offer international shipping to most countries with the exception of Brazil and Russia.
All Mouse + Magpie products are printed and produced upon order receipt and will typically ship within 2-5 business days.
A shipping confirmation email will be sent within 24 hours of the order leaving our facility to the email address provided during the checkout process. The email will include a tracking number and the products associated with your shipment.
International Orders: Depending on the destination country, tracking could stop when the package reaches the destination country. You can expect delivery within 1-3 weeks.
We offer FedEx Ground and FedEx Express shipping options for domestic orders. All rates are quoted during checkout and depend on the calculated weight of your shipment and the ship to address.
We use FedEx for international shipping. Shipping rates are calculated based on the total value of the order. Taxes and duties are set by the destination country and determined by the products included in your order.
We do not manage or collect duties and taxes for international orders. All applicable duties and taxes will be billed by the shipping company prior to delivery. Mouse + Magpie Duty, Customs and Brokerage fees may apply once in the destination country and these charges (if applied by international customs) is the sole responsibility of the recipient. Mouse + Magpie will not be held responsible for these international custom charges. All International orders shipped from Mouse + Magpie are sent via FedEx and are insured for the price of the product. Refunds will not be honored due to delivery refusal.
Since most orders begin processing immediately, there is a short window in cancelling or changing an order. We will make every effort to accommodate cancellations of orders that have not yet processed; however, we are unable to cancel or change an order once it begins processing. We request that any cancellations be made within 3 hours from the time the order was originally submitted.
We will issue a refund for any orders returned within 30 days for any damages or quality related reasons. To return, return the order to the address provided on the packing slip. Once your return has been received, we will process your refund and send a return notification via the email address provided during the checkout process.
All of our products are tested and meet Consumer Product Safety Commission protocols, lead safety levels, flammability, and colorfastness, and are compliant with all U.S. government laws (when applicable).
We produce lighting products that are wired for standard North American 120V outlets.
Thank you for your interest! You can visit the Contact Us page of our website or visit our Artist Portal (https://artist.mouseandmagpie.com/users/sign_up) to begin.
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